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At the API level, interactive messages are set by specifying a message’s type to interactive and adding the interactive object. Generally, these messages include 4 main parts: header, body, footer, and action:

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Required Attributes

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body
object
required
Your message’s body. Maximum of 1024 characters.
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action
object
required
You must add at least one button, and include type, title, and id for your buttons.You cannot add more than 3 buttons. Maximun of 20 characters for title. You cannot have leading or trailing spaces when setting the ID.Inside action, you must nest:
  1. A button field with your button’s content, maximum of 20 characters.
  2. At least one section object (maximum of 10) with a maximum of 24 characters for the title for section.
  3. Inside section, you must add at least one rows object. Maximum of 24 characters for the title for a row and maximum of 72 characters for the description for a row.

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Optional Attributes

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header
object
If you decide to include it, you must set the header’s type to text and add a text field with the desired content. Maximum of 60 characters.For button interactive messages, you can use the following header types: text, video, image, or document.Once you select your type, add the corresponding objects/fields with more information:
  1. For video, image, and document types: Add a media object.
  2. For text type: Add a text field with the desired content.
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footer
object
Maximum of 60 characters.